The Supply Agreement clearly outlines our commitment to you.
Dear Customer,
We, at ADDC, value our relationship with you. As your utility partner we want to ensure complete transparency and commitment on our behalf. We have put into writing all the important information you need to know about your account.
The Supply Agreement is a comprehensive document that outlines all the terms and conditions of your contract with us. You'll find all the details including Security Deposits, Billing, Disconnection and Reconnection, Customer Responsibilities and Prohibited Activities, Breaches and Liabilities, Termination and fines.
Kindly download and read this in order to fully understand your responsibilities, entitlements and duties as a customer. If you have any questions regarding the agreement, you can call our support team on 800 2332 or contact us by email at contactcentre@addc.ae any time
