Application for Electrical Supply Activation

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Service Description
  • Service Code/Number: ADDC.24
  • Service Category: Extension and connection of electricity services

A service to activate and connect the electricity service to the properties after the complete installation of meters and issuance of the completion certificate of buildings according to the applicable agreements and procedures of the company. The beneficiary categories of this service are: Residential, Commercial, Industrial, Agricultural and Governmental.

Channels For Obtaining The Service

Traditional Channels

Service Centres
Contact Centre
Telephone Calls

Digital Channels

Required Documents
  1. Submit the application and attach the required documents.
  2. Site Plan.
  3. Building completion certificate.
  4. Original Emirates ID.
Steps To Obtain The Service
  1. Submit application and attached the required documents.
  2. Study and review the application by the competent staff.
  3. Establish a field activity for the meters technician to inspect the site.
  4. Notify the client with approval or rejection of the site readiness.
  5. Verification and install meters.
  6. The service activation message shall be sent via the website.
  7. Close the application.
Required Fees free.
Relevance To Other Services
Categories Of Customers


Number Of Visits
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e.g +9715xxxxxxxx