Before you start
Moving into a new property is always a busy time, so we’ve made it really simple to set up your ADDC account to enjoy our water and electricity services at your new home.
If you’re renting a property within Abu Dhabi city or surrounding areas, your tenancy contract should be registered with Tawtheeq, the city’s tenancy contract register.
MORE ABOUT TAWTHEEQ
Tenants registered with Tawtheeq
In 2015, we linked our systems to Tawtheeq, so your electricity and water accounts will now be set up for you, once we receive your details. This means you don’t need to complete a separate move in application.
When you receive your new ADDC account number, you can manage everything online.
Just click here to
activate your online account.
New owners and tenants not registered with Tawtheeq
If you’ve recently purchased your property, or you are a tenant who lives outside of the area covered by Tawtheeq, you will need to complete a move in application to begin receiving water and electricity
The documents required
Please send us copies of the following documents:
For tenants:
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Passport
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Emirates ID
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Tenancy Contract
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Previous Account Closing Letter for the property you are moving into
MORE INFO
A note about Account Closing Letter
Previously known as a Clearance Certificate, an Account Closing Letter was issued when the previous ADDC account for your property was closed. To obtain a copy please contact either the last occupant of the property or the landlord.
For owners:
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Passport
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Emirates ID
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Copy of the Premise ownership deed or the site plan, valid and issued from AD Municipality
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Previous Account Closing Letter for the property you are moving into
MORE INFO
A note about Account Closing Letter
Previously known as a Clearance Certificate, an Account Closing Letter was issued when the previous ADDC account for your property was closed. To obtain a copy please contact either the last occupant of the property or the landlord.
To apply online, complete the form below and be prepared to upload the above documents. You can come back to this page and check the status of your application at any time. For more information about moving in, contact our support team on 800 2332.
