Getting you connected
Who we are
Here at ADDC we’re serious about service. For most businesses operating in Abu Dhabi and the surrounding areas, it’s our job to keep your water and electricity flowing. We work closely with the Department Of Energy and its subsidiaries, to make sure we always give you the highest standards of service. What’s more, we’re accountable to the Department Of Energy (DoE), the independent regulator for the region’s water, wastewater and electricity sector. They’re responsible for looking after the interests of customers and ensuring our services are always safe and efficient.
Before you start
For most businesses that rent commercial property within Abu Dhabi city or surrounding areas, getting your water and electricity connected couldn’t be easier.
When you register your rental agreement with Tawtheeq, the city’s tenancy contract register, your water and electricity accounts will be set up for you. This means you don’t need to send us a separate connection request. What’s more, you can easily manage the ADDC services for your business by activating your online account below.
MORE ABOUT TAWTHEEQ
If you’ve recently purchased your commercial property, or you’re a business tenant operating outside of the area covered by Tawtheeq, you’ll need to complete a move in application to begin receiving water and electricity.
Activate your online account
An online account for your business lets you pay bills, check your usage, manage your property accounts, and much more, from almost anywhere. All you’ll need to set things up is your ADDC account number.
ACTIVATE MY ONLINE ACCOUNT
Apply to connect your water and electricity
If your rental agreement is not registered with Tawtheeq or you’ve recently purchased your commercial property, you’ll need to send us a move in application. Just click below to begin.
APPLY FOR BUSINESS CONNECTION
CHECK APPLICATION STATUS
Business types
Every business operating in the emirate is classified under one of the following categories:
- Government – Government departments only.
- Commercial – All commercial enterprises, including those that are government-owned.
- Agricultural – Private, non-commercial farms and ranches.
- Industrial – Divided into those with below 1MW of connected load and those above.
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ABOUT BUSINESS TYPES, RATES AND TARIFFS
