CALL CENTRE NUMBER 8002332

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EMERGENCY: Electricity (02)991; Water (02)992 OUTAGES AND MAINTENANCE REPORT A PROBLEM Current Outage

WHAT TO DO IN AN EMERGENCY

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If you've already got an ADDC username and password, please enter them here. If you’re a new user, click here to activate your online account.

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Common questions

How do I create an online account?

How do I create an online account?

It’s easy, you can set up your account online in minutes, just click here for more information. All you’ll need is a recent bill showing your account number.

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What can I do with my online account?

What can I do with my online account?

Your online account is the best way to manage the services you’re getting from us. You can check your usage, change or update your details, manage connections and pay bills, whenever and wherever you like. Activate your online account now.

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Do I need an online account to receive electronic bills?

Do I need an online account to receive electronic bills?

No, you can receive your bills by email without an online account so you’ll get them immediately and they won’t get lost. You can call us to arrange for you bills to be sent by email.
Alternatively, if you activate your online account you can arrange everything online. Your account lets you manage the services you get from us, which includes arranging electronic bills, checking your usage, changing or updating your details, managing connections and paying bills.

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