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This Ramadan, ADDC invites you to join our Moonlit Moments campaign, where we encourage everyone to go from indoors to outdoors for a more sustainable lifestyle during this holy month.
Click here to get insightful tips
Abu Dhabi Distribution Company (ADDC) has launched ADDC Plus, offering a range of new services to support the needs of our customers. This initiative will help ADDC provide a broader service including private network management and billing and payment solutions aimed at our large commercial, industrial and government customers in particular.
Click here to find more information.
The new water tankering regulations will be implemented from the 1st of July 2024. Meanwhile, the supply & installation process for the devices required in each water tanker will commence soon, and we will inform you of the date in the coming days.
The tariff scheme for our Recycled Water Service launched on 1 January 2023, based on Government Resolution No (185) of 2021. If you are a recycled water customer, Click here to learn more.
ADDC wishes to notify all consultants and contractors, that with effect from 01/10/2022, the ADDC e-Services portal will cease to accept Applications for Water Supply Drawings and Internal Electricity Drawings Approvals, therefore you are requested to ensure that all applications for the above-mentioned services are made through the Municipal e-Permitting System (MePS). For more information, click here.
Your Internet Service Provider (ISP) or email client might use email blocking filters, affecting your ability to receive emails from ADDC. If this situation occurs, please find the help section for your email program below or contact your ISP directly for information on how to have your settings relaxed or removed to receive ADDC messages. For more information, click here.
A new EV charging tariff of 30 fils/kWh has recently been announced by the Abu Dhabi Department of Energy. If you own an EV charger, this means you will need to register with us so we can install a meter to your EV charger. Click here to find out more.
From 30/07/2021, payment of electricity and water bills via the Emirates Post's payment channels will no longer be available. To learn more, Click here to learn more about other various payment options.
We are pleased to inform you that we have partnered with First Abu Dhabi Bank (FAB) and Abu Dhabi Commercial Bank (ADCB) to offer flexible payment options at zero interest. Click here for more.
Our new bill has been designed to explain your monthly charges simply and clearly, while giving you all the information you may need to manage your consumption and plan your payments. For more information, click here.
As a service improvement to make paying bills easier, ADDC will be giving customers extra time before Direct Debit deducts the billed amount from their accounts effective from 1 March 2021. For more information, please click here.
To improve our services and facilitate our procedures, ADDC offer the installation of a fully equipped meter cabinet as single units to facilitate and speed up the delivery of electricity to our customers. For more information, Click here
Dear Valued Customer,ADDC's Electricity and Water Supply Agreement describes our commitments to you as a customer. The terms of the agreement have recently been updated to ensure that we continue to provide the best services. For more details, please visit link
Pay your water and electricity bills on time, as your ADDC payment history will be added to your AECB Credit Report in the future. For more information please click here.
Find out about Municipality Charges for the tenants in Abu Dhabi Emirate
Tarsheed is an integrated, long-term program aimed at minimizing wasted water and electricity in all sectors within Abu Dhabi. It's time for us to rethink our consumption habits. For more information, click here.
Discover the easy way to get your water and electricity supply connected.
Find out the rate you'll pay, with information on our tariff bands.
Read our handy guide to moving in to your new property.
Our step-by-step guide to moving out of your property keeps thing simple.
Managing your water and electricity accounts online is simple, secure and convenient. Here are some answers to questions that will help you get set up.
Take a look at what our customers are asking us about moving out of a property; it's all here to help your move go smoothly.
There's plenty to do when moving into a new property, so to help you make your move we've put together some commonly asked questions.
If you're not clear about your bills and how to pay them, we've got all the answers and we're here to help.
Our handy consumer guides help you manage your resources to get your water and electricity working for you.
We'll help you understand your bill, look at payment options, read the rules on disconnections and much more.
Together making Abu Dhabi a sustainable city.
Drying clothes without wasting energy
Keep things simple, smart and secure; set up your account now.
When life gets busy an online account lets you manage your services whenever you want, wherever you are.
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